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ROI Calculator

See what you pay. See what you gain.

Enter your operation size. The calculator shows your DiBR subscription cost, how much you save on quality and compliance, and how much revenue you recover by coaching every agent — not just the ones you sampled.

Estimates based on internal modeling and industry benchmarks. Results vary by industry, call volume, and operation type.
What DiBR costs you
$5,040/month
$60,480/year  ·  billed monthly  ·  no annual contract
Growth plan at $42/agent/month. Volume pricing applies at higher agent counts.
Annual cost savings
$0
From quality labor, faster calls, and avoided fines
Revenue recovered
$
Enter revenue per agent above to model
Net annual value after DiBR cost
$0
Payback in  ·  × return on spend

Where the value comes from

Annual  ·  USD

Full financial breakdown — year 1

Line item Without DiBR With DiBR Annual change
How these estimates are calculated

Coverage: Most contact centers manually review 1–5% of calls. DiBR scores 100% automatically against your rubrics.

Quality team savings: With automated scoring, quality teams redirect ~70% of listening time to coaching and improvement work. Calculated on fully-loaded hourly cost.

Faster call handling: Agents with real-time guidance and clearer post-call feedback handle calls 6% faster on average. We've seen 8–14% in practice — 6% is the conservative floor.

Compliance fine reduction: Automated detection catches ~85% of script and disclosure misses before they become regulatory issues. Modeled against your last-12-month fine baseline, weighted by industry risk profile.

Revenue recovery: Industry research suggests consistent, specific coaching can improve call outcomes by approximately 4% above baseline — more conversions, better retention, more upsells identified. Applied to the monthly revenue per agent you enter.

DiBR cost: Growth plan at $42/agent/month. Volume discounts apply on Scale. Billed monthly — no annual commitment required.

This is a model, not a quote. Actual results depend on your operation, call mix, and industry context.

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